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Shipping policy

 

 

Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.

 


 

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional events, processing times may be slightly longer.

 


 

Shipping Time

Estimated delivery times:

Region Estimated Delivery
United States 3–7 Business Days
Canada 5–10 Business Days
Europe 5–12 Business Days
Australia & New Zealand 7–14 Business Days
International 7–21 Business Days

Delivery times are estimates and may vary depending on your location and shipping carrier.

 


Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Shipping method selected

We may also offer Free Shipping on qualifying orders during promotions.

 


Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment until it arrives.

 


Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on warehouse availability.

You will receive tracking information for each shipment.

 


Shipping Delays

While we work hard to deliver orders on time, delays may occasionally occur due to:

  • Severe weather

  • Customs inspections

  • Carrier delays

  • High order volume

  • Public holidays

We appreciate your patience and understanding.

 


Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately before your order ships.

 


Lost or Damaged Packages

If your package is lost or arrives damaged:

  1. Contact us within 7 days of delivery.

  2. Include your order number.

  3. Provide photos if the package is damaged.

We will work with the shipping carrier to resolve the issue as quickly as possible.

 


International Orders

International customers may be responsible for:

  • Import duties

  • Customs fees

  • Local taxes

These charges are determined by your country's customs authority and are not included in your order total.

 


Motorcycle Parts Compatibility

Please verify that the parts you purchase are compatible with your motorcycle before placing your order.

Use our Shop Your Ride feature to check compatibility whenever available. If you are unsure, contact our support team before ordering.

 


 

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

We are always happy to help and will respond as quickly as possible.